Salary $32,531.20 - $47,340.80 Annually

Location Clinton - 52732 - Clinton County, IA

Job Type Full-time

Agency 645 Iowa Department of Transportation

Job Number 21-01685

Closing 1/21/2021 11:59 PM Central

Point of Contact Heather Shepherd- Heather.Shepherd@iowadot.us

Job Description

The Clinton Driver’s License Station is looking for a new member to join its team! As a Driver’s License Associate, you’ll be responsible for issuing licenses or IDs and answering questions about driving records and eligibility. Our Driver’s License Associate will:
 

• Ensure each driver is capable of safely operating the vehicle for which they are licensed
• Become a subject matter expert on driver’s license eligibility and licensing requirements as well as identification requirements based on the federal REAL ID standards

We care deeply about providing exceptional service to Iowans. Join us on our journey to become the role model for public service nationwide.    
 
Our Core Values

• Customer experience above all else
• Integrity without exception
• Reliability 
• Contributing to a healthy work environment

Hours and Additional information: 
Travel: Occasional in-state travel should be expected to report to various locations for testing.

Shift: Tuesday - Saturday, variable hours. Subject to change.
Sunday:                closed
Monday:               closed
Tuesday:               8:15 AM - 5:15 PM
Wednesday:          8:15 AM - 5:15 PM
Thursday:             7:45 AM - 5:15 PM
Friday:                 8:15 AM - 5:15 PM
Saturday:             7:15 AM - 1:15 PM
 
Special Requirements: 

Before Hire: Must possess and maintain a valid, unrestricted, except for corrective lenses, driver's license (minimum of an operator's license) and must pass federal and local name based and fingerprint criminal history background checks.

After Hire: Must obtain and maintain required American Association of Motor Vehicle Administrator certifications, must attend a Motorcycle Rider Education Safety course, and attend department training sessions as required.’

NOTICE: This position is a covered position under the REAL ID Act of 2005, 49 U.S.C. § 30301 note, as further defined in 6 CFR Part 37. Any applicant selected for employment in this position must submit to and pass a background check of the form and content required by 6 CFR 37.45.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1) Graduation from high school (or GED equivalent).
2) Two years of full-time work experience in direct customer service.

For additional information, please click on this link to view the job description. (Download PDF reader)